OBJECTIVES OF DEFINE THE PROBLEM PHASE
The goal of this phase is to identify the needs of your stakeholders based on what you heard and saw about their experiences, motivations and emotions.
At the end of this phase, all team members should be clear on several new Point of View statements that they will use to inform their design work. The team will also generate How Might We questions that they will use to generate solutions.
Individual tools and videos
DEFINE INTRODUCTION
Observations
Observations & Guesses
Point of View 1
Point of View 2
How might we questions
Define Transition Summary
Define Transition Alignment
Define Transition Reflection